Privacy Policy

Last Updated: 19th January 2024

1. Introduction

Welcome to Maria Brown Hearing Clinic! At Maria Brown Hearing Clinic, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, email address, phone number, and other similar information.
  • Demographic Information: Age, gender, and other relevant demographic details.
  • Health Information: Information related to your hearing health, medical history, and treatment preferences.
  • Payment Information: Credit card details, billing address, and other payment-related information.

3. How We Collect Information

We collect information through various means, including:

  • Directly from you when you provide it to us.
  • Automatically when you use our website or services, through cookies and similar technologies.
  • From third parties, such as healthcare providers with whom you have shared your information.

4. How We Use Your Information

We use your information for the following purposes:

  • Providing hearing health services and treatments.
  • Processing payments and managing billing.
  • Sending appointment reminders and important communications.
  • Improving our services and website functionality.
  • Complying with legal and regulatory obligations.

5. Disclosure of Information

We may disclose your information to:

  • Healthcare professionals involved in your treatment.
  • Service providers who assist us in delivering our services.
  • Legal authorities when required by law.

6. Your Choices and Rights

You have the right to:

  • Access and correct your personal information.
  • Withdraw consent for certain processing activities.
  • Request the deletion of your information, subject to legal requirements.

7. Security Measures

We implement security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at:
+61 02 6224 7588